Refund Policy
The 60-Night Risk-Free Trial
Every Angel Pillow comes with a 60-night risk-free trial. Your trial starts the day your pillow is delivered. We encourage you to actually sleep on it — a pillow can't prove itself in the box, and returns are accepted even after the pillow has been used.
If you're not sleeping better within your first 60 nights, we'll take the pillow back and refund your purchase. No questions, no hassle.
How to Start a Return
- Email support@theangelpillow.com within 60 nights of delivery with your order number and the email address used at checkout.
- We'll reply within 1–2 business days with a prepaid return shipping label — return shipping is free for U.S. addresses.
- Ship the pillow back in any suitable box (the original packaging is not required).
International Returns
The 60-night trial applies to international orders too. Return shipping from outside the United States is at the customer's cost, and any customs duties or import taxes paid on the original order are not refundable by us (your local customs authority may offer a reclaim process). Email us and we'll provide the return address and instructions.
Your Refund
Once we receive your return, we'll refund the full purchase price of your pillow, including any sales tax, to your original payment method. Refunds are issued within 5–10 business days of the return arriving. Your bank or card issuer may take a few additional days to post the credit. Prices and refunds are in U.S. dollars (USD).
Exchanges & Defects
If your pillow arrives damaged or develops a defect during the trial period, contact us at support@theangelpillow.com and we'll send a replacement at no cost to you.
Gift Returns
Received an Angel Pillow as a gift? You can arrange a return or exchange yourself — just email us with the order number (or the name and email of the person who purchased it) and we'll take care of the rest.
Questions
Angel Pillow — Houston, Texas
Email: support@theangelpillow.com (we respond within 1–2 business days)